To improve your shopping experience today and in the future, this site uses cookies.
I Accept Cookies

Foothills Sheffield Ltd. Privacy Policy & Cookies

Privacy Policy

Last updated: 26.02.26

Foothills Sheffield Ltd (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy.

This Privacy Policy explains how we collect, use and protect your personal information when you visit our website or purchase from us.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.


1. Who We Are

Foothills Sheffield Ltd
11 Edgedale Road
Sheffield
South Yorkshire
S7 2BQ

Email: sales@foothills.co.uk
Telephone: 0114 2586228


2. Information We Collect

When you use our website, we may collect the following information:

Information you provide directly:

  • Name
  • Billing and delivery address
  • Email address
  • Telephone number
  • Order details
  • Payment information (processed securely via third-party providers)

Information collected automatically:

  • IP address
  • Browser type and device information
  • Website usage data (via cookies and analytics tools)
  • We do not store your full payment card details.

3. How We Use Your Information

We use your personal data for the following purposes:

To fulfil your order

  • Process payments
  • Deliver goods
  • Provide order confirmations and customer support

Lawful basis: Contract (processing necessary to fulfil your order).


To manage and improve our business

  • Maintain internal records
  • Improve website functionality and user experience
  • Prevent fraud and ensure website security

Lawful basis: Legitimate interests.


Marketing communications

We will only send you marketing communications where you have explicitly opted in to receive them.

These may include:

  • Special offers
  • New product announcements
  • Sales and promotions
You may unsubscribe at any time using the link in our emails or by contacting us directly.

Lawful basis: Consent.


4. Payment Security

All online payments are processed securely through third-party payment providers, including:
  • ClearAccept (merchant services provider)
  • HSBC (acquiring bank)
  • Apple Pay (where selected)

Payment information is encrypted using SSL technology.

We do not have access to your full card details and do not store them on our systems.

We comply with the Payment Card Industry Data Security Standard (PCI DSS).


5. Sharing Your Information

We only share your personal data where necessary to operate our business. This may include:

  • Payment processors
  • Delivery couriers
  • Website hosting and ecommerce platform providers (including Citrus-Lime)
  • Email marketing service providers
  • IT and security providers

All third-party providers are required to process data securely and in accordance with UK data protection law.

We do not sell, rent or distribute your personal data.

We do not transfer your personal data outside the UK unless appropriate safeguards are in place.


6. How Long We Keep Your Data

We retain order and accounting records for up to 6 years to comply with UK tax and accounting obligations.

Marketing data is retained until you withdraw consent or unsubscribe.

Website analytics data is retained in accordance with the settings of our analytics provider.


7. Your Rights

Under UK data protection law, you have the right to:

  • Request access to the personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request erasure of your data where legally applicable
  • Restrict or object to processing
  • Request transfer of your data (data portability)
  • Withdraw consent at any time (where processing is based on consent)
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

You can contact us using the details above to exercise your rights.

If you are not satisfied with our response, you may contact the ICO at:

www.ico.org.uk


8. Cookies

Our website uses cookies to improve functionality and user experience.

  • Cookies may include:
  • Essential cookies (required for checkout and website functionality)
  • Analytics cookies (to understand website usage)
  • Marketing cookies (where enabled)

You can manage your cookie preferences using our cookie consent tool or through your browser settings.


9. External Links

Our website may contain links to other websites. We are not responsible for the privacy practices of external sites.

Our Website Cookies Policy

A cookie is a small file of text which we transfer to your hard drive through your web browser, as with most websites, when you visit our website and use certain pages or features on the site, especially when placing an order. It enables our own system to recognise you when you visit our website again and improve our service to you. This information can be used to enhance the content of our website and make your use of it easier. For more information about cookies please visit www.allaboutcookies.org

Cookies

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.

These pieces of information are used to improve services for you through, for example:

- enabling a service to recognise your device so you don't have to give the same information several times during one task
- recognising that you may already have given a username and password so you don't need to do it for every web page requested
- measuring how many people are using services, so they can be made easier to use and there's enough capacity to ensure they are fast

You can manage these small files yourself and learn more about them through Internet browser cookies - what they are and how to manage them.


Our use of cookies

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, your computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.

These pieces of information are used to improve services for you through, for example:

- recognising that you may already have given a username and password so you don't need to do it for every web page requested
- measuring how many people are using services, so they can be made easier to use and there's enough capacity to ensure they are fast
- analysing anonymised data to help us understand how people interact with govt services so we can make them better

You can manage these small files and learn more about them from the article, Internet Browser cookies- what they are and how to manage them.

Learn how to remove cookies set on your device.

There are two types of cookie you may encounter when using Foothills Sheffield Ltd. :

First party cookies: these are our own cookies, controlled by us and used to provide information about usage of our site.

Third party cookies: these are cookies found in other companies' internet tools which we are using to enhance our site, for example Facebook or Twitter have their own cookies, which are controlled by them.


First party cookies

*Foothills Sheffield Ltd. uses cookies in several places - we've listed each of them below with more details about why we use them and how long they will last.

We will endeavour to let you know before we store a cookie on your computer.

Our Own PERSISTANT cookies

Name Purpose Typical content
_Session This cookie speeds up your experience on our website if you visit us more than once by remembering key information if you have set your browser to allow it. For example your username when logging in, or your preferences when browsing our website. It is an anonymous customer ID cookie, so we do not save any specific data about you at all, just a unique _Session reference number

Cookies set by Foothills Sheffield Ltd. website

Name Purpose Expires
ASP.NET_SessionId
HttpReferer
Referer
dd_object
These only last for the session (visit) to our website, and help with your movement through the website, and also let us know if you have visited from a 'Referer' i.e. another website where we may have a link, or an article about us. Expires on exit

Third party cookies

We use a number of suppliers who may also set cookies on their websites' on its behalf. Foothills Sheffield Ltd. do not control the dissemination of these cookies. You should check the third party websites for more information about these.

Provider Name Purpose More Info
Google Analytics _utma
_utmb
_utmc
_utmz
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. They do not contain any personally identifiable information. Google Privacy policy
Add This _atuvc The _atuvc cookie is created and read by our JavaScript on the client side in order to make sure the user sees the updated count if they share a page and return to it before our share count cache is updated. No data from that cookie is sent back to AddThis. Add This privacy

Changes to this privacy policy

If this privacy policy changes in any way, we will place an updated version on this page. Regularly reviewing this page ensures that you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.

You can use the settings of your browser to block, or delete cookies as you wish. Do please note that blocking cookies may slow down your experience on our website, or cause issues with placing an order, as cookies are often required to help with a smooth checkout process!

If you have any questions about our cookies policy or feedback please contact us on 0114 2586228 or via our contact us page link at the top of the page.